▼

The IT Rain Dance

We had a server problem the other day.

It should have been a routine fix - the RAID controller card had gone bad and needed to be replaced.  Not a big deal.

So I put in the new controller card, changed the cable and replaced the battery pack.

I fired the server back up, and checked the drive array in Windows.

Nothing.

I rebooted to make sure the controller card showed up in the POST process.

Then I spent the next two hours wondering why the card showed up in the POST process but not in Windows.

I reinstalled drivers.

I flashed the firmware.

I rebooted 27 times.

I expanded my vocabulary.

I did a rain dance.

Then I got a bright idea – open the case back up and check the connections.

Sure enough, one cable was pointing straight up, dangling in the air.




It works now.


.

2 comments:

  1. Some GuyJanuary 18, 2011 at 9:41 PM

    Maybe a RAID dance instead of a rain dance would have helped.

    I usually leave the case open until I've checked that it works. But it always works then. Problems appear only in the times when I put the case back on before testing it - kind of like taking or forgetting an umbrella when there's a chance of rain.

    ReplyDelete
  2. Ricky AndersonJanuary 18, 2011 at 9:58 PM

    Yeah, I felt as dumb as that time I hot-swapped some printer RAM.

    At least this one ended on a happy note!

    ReplyDelete

Howdy! Thanks for taking the time to comment on my blog.

One thing - your fancy mobile device is cool and all, but nobody can see comments left on the mobile version of this site. View the full version and leave a comment there.

I promise I'll take the time to respond, assuming I get around to it.